Lukki Terms and Conditions

Welcome to Lukki. These Terms and Conditions govern your use of our website, our games, and all services offered through Lukki casino. By creating an account or using our online casino, you agree to be bound by these terms in full. We operate Lukki under the ownership of Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao, and we hold a valid license issued by the Curaçao Gaming Authority under number OGL/2024/164/0246. Please read this document carefully before you register for a Lukki login or make your first deposit.

Acceptance of Terms

When you complete registration on Lukki, you confirm that you have read, understood, and accepted these Terms and Conditions along with our Privacy Policy and any bonus-specific rules. We may amend these terms from time to time, and we will notify you of material changes through our website or by email. Your continued use of our online casino after such changes constitutes your acceptance of the revised terms.

Eligibility Requirements

• You must be at least 18 years old, or the legal age of gambling in your jurisdiction, to open a Lukki casino account
• You must provide accurate and truthful personal information during registration
• You must not hold more than one account with us at any time
• You must be accessing our services from a permitted jurisdiction

Restricted Territories

We do not permit deposits or real-money play from residents of the United States of America, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. Separately, we maintain a bonus ban based on citizenship covering Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, and Ukraine. If you are a citizen of one of these countries but reside elsewhere, you remain eligible to play, though we may request proof of address, and we reserve the right to void winnings if residency cannot be confirmed.

Account Registration and Security

To access Lukki online casino, you must create an account through our registration form. We ask that you keep your Lukki login credentials confidential and notify our support team immediately if you suspect unauthorized access. We reserve the right to suspend or close accounts that provide false information, violate these terms, or engage in fraudulent activity. Our verification procedures, including identity and address checks, may be applied before withdrawals are processed, particularly for first-time cashouts.

Deposits and Withdrawals

We accept a wide range of fee-free, instant deposit methods, including Visa and Mastercard, Paysafecard, Neosurf, CashToCode, Skrill, Neteller, MiFinity, MuchBetter, Jeton, ecoPayz, iDebit, AstroPay, Rapid Transfer, Interac, Volt, Inpay bank transfer, and cryptocurrency processing for Bitcoin, Ethereum, Litecoin, Ripple, Dogecoin, USDT, USDC, ADA, TRX and BNB. Minimum deposits start from 20 EUR/USD depending on the chosen method, and minimum withdrawals are generally set at 20 EUR or its equivalent, varying by payment channel.

Withdrawals are returned to the original deposit method wherever possible. We apply daily, weekly, and monthly withdrawal limits calculated from 00:00 to 23:59 UTC, and a cumulative daily profit cap of USD 50,000 applies across every account. Amounts exceeding these thresholds may be paid in instalments or credited back to your balance at our discretion. Every deposit carries a 3x wagering requirement before connected funds become withdrawable, and we may decline or apply a processing fee to withdrawal requests containing non-wagered funds. VIP players may benefit from elevated limits upon request.

Processing Times

We process withdrawals instantly on every published payment rail once your account has passed our verification and anti-fraud review. Pending times may apply while we complete these checks, particularly for your first Lukki casino withdrawal or when your deposit and cashout methods differ.

Bonuses and Promotions

Our Lukki casino promo code offers, including the Welcome Offer of up to 4,000 €/$ plus 300 Free Spins, are subject to specific wagering and contribution rules. Unless a promotion states otherwise, bonus funds carry a 40x wagering requirement, must be used within 7 days of crediting, and are subject to maximum bet limits during play. Real money in your account is wagered before any bonus balance, and bonus funds are forfeited if the connected bonus balance is lost. Game contribution toward wagering varies: slots generally contribute 100% with named exceptions, roulette 25%, blackjack and game shows 10%, while baccarat and other listed games contribute 0%.

Winnings generated from any deposit bonus, including those triggered by a Lukki bonus code, are capped according to your account currency. We reserve the right to void bonuses and related winnings where we detect bonus abuse, including strategies such as low-risk betting systems, stake manipulation after large wins, hedging across correlated outcomes, or patterns resembling automated play. Only one bonus may be active per account at any time, and we do not permit deposit bonuses to be combined. Any Lukki no deposit bonus or free spin winnings are subject to separate, lower caps as outlined in our promotional terms.

Our Loyalty Program

Through our Yacht Club loyalty program, you can progress across seven tiers, from Jet Ski to Super Yacht, earning redeemable points on real-money wagers. Points can be exchanged for bonus funds at improving rates as you climb the tiers, and top-tier members may access VIP Paradise, offering higher limits, faster withdrawals, and personalized account management. Exchanged loyalty bonuses carry their own wagering requirement of 40x.

Game Fairness and Providers

We feature more than 14,000 games from leading studios including Pragmatic Play, Hacksaw Gaming, BGaming, Endorphina, Evoplay, and many more. Our slots, table games, and live dealer titles operate on certified random number generation and independently audited software. Whether you play on desktop or through our Lukki app on mobile, you access the same secure and regulated gaming environment.

Responsible Gaming

We are committed to promoting responsible gambling and offer self-exclusion, deposit limits, and cooling-off periods to any player who requests them. If you believe your gambling has become a concern, we encourage you to contact our support team, available 24/7 through live chat, email at support@lukki.com, or our FAQ resources.

Limitation of Liability

We are not liable for losses arising from technical failures, internet interruptions, or unauthorized account access beyond our reasonable control. We reserve the right to void wagers, freeze accounts, or withhold winnings where we identify a breach of these terms, fraudulent activity, or a violation of applicable law.

Governing Law

These Terms and Conditions are governed by the laws under which our Curaçao license is issued. Any disputes arising from your use of Lukki casino will be handled in accordance with the regulatory framework of our licensing authority.

By continuing to use our services, you confirm that you accept these terms in full. For any questions regarding your Lukki casino account, deposits, withdrawals, or promotions, our support team remains available around the clock to assist you.