Lukki Cookies Policy

At Lukki, we use cookies and similar tracking technologies to enhance your experience across our online casino platform. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use when you visit lukki.com, log in to your account, or use the Lukki app. We are Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao, and licensed under Curaçao Gaming Authority OGL/2024/164/0246. By continuing to use our services, you agree to our use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website or use an application such as the Lukki app. They allow us to recognize your device, remember your preferences, and provide a smoother, more personalized experience whenever you return to Lukki casino. We also use similar technologies such as web beacons, pixels, and local storage, which we collectively refer to as "cookies" throughout this policy.

How We Use Cookies at Lukki

We use cookies for a variety of purposes connected to the operation of our online casino. Our goal is to make sure that every visit to Lukki online casino is secure, functional, and tailored to your preferences. Specifically, we use cookies to:

• We keep you securely signed in between sessions, so your Lukki casino login remains active without requiring repeated authentication.
• We remember your language, currency, and regional settings across our English, French, German, and Norwegian localizations.
• We analyze how players interact with our games, promotions, and pages to improve our online casino Lukki experience.
• We detect and prevent fraudulent activity, unauthorized access, and bonus abuse in line with our security obligations.
• We deliver relevant marketing content, including information about our welcome offer and ongoing promotions.

Essential Cookies

These cookies are strictly necessary for the operation of casino Lukki and cannot be disabled through our systems. They enable core functions such as account authentication, session management, secure navigation, and age or identity verification. Without these cookies, we would not be able to provide access to your account or process your deposits and withdrawals safely.

Functional Cookies

We use functional cookies to remember choices you make while browsing, such as your preferred currency (EUR, USD, CAD, AUD, NOK, or one of our supported cryptocurrencies), your selected language, and your display preferences on desktop or mobile. These cookies help make every visit to Lukki online casino more convenient and consistent with your previous sessions.

Analytics and Performance Cookies

These cookies allow us to understand how players use our platform, which games are most popular, and where technical issues may occur. We use this information to refine our website and our mobile-first design, ensuring that the Lukki app and desktop platform perform reliably for all users across Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other supported markets.

Advertising and Marketing Cookies

We and our advertising partners use cookies to deliver marketing communications relevant to your interests, including information about our Welcome Offer, Wild Tuesday Madness, Triple Choice Thursday, and other seasonal promotions. These cookies also help us measure the performance of our marketing campaigns and avoid showing you the same advertisement repeatedly. Where required by applicable law, we will request your consent before activating these cookies.

Cookies and the Lukki Casino Mobile App

When you access our services through the Lukki casino mobile app, similar tracking technologies may be used to remember your device settings, maintain your session, and personalize your gaming experience. Whether you use the Lukki app on Android, iOS, or access our mobile-optimized website directly, the same cookie principles described in this policy apply. We design our online casino Lukki app to work seamlessly across devices while respecting your privacy preferences.

Third-Party Cookies

Certain cookies on our platform are placed by trusted third parties, including payment providers, game studios such as Pragmatic Play, Hacksaw Gaming, and BGaming, analytics services, and marketing partners. These third parties may collect information about your visits to Lukki casino and other websites to provide their services or deliver targeted advertising. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further details.

How Long Cookies Stay on Your Device

Some cookies are session cookies, which are automatically deleted once you close your browser or app. Others are persistent cookies, which remain on your device for a set period, allowing us to recognize you on future visits and streamline your Lukki casino login process. The retention period varies depending on the specific purpose of each cookie, ranging from a single session to several months.

Managing Your Cookie Preferences

You have control over how cookies are used when you interact with our platform. Most web browsers allow you to manage cookie settings through their preferences menu, including options to block, delete, or receive alerts about cookies. You can also adjust settings within the Lukki app through your device's application settings. Please note that disabling certain cookies, particularly essential ones, may affect your ability to log in, place bets, or access specific features of our online casino.

• You can adjust your browser settings to refuse some or all cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can manage marketing preferences through the settings available in your Lukki account.

Cookies and Your Privacy

The information collected through cookies is handled in accordance with our Privacy Policy, which explains how we collect, use, and safeguard your personal data. We take reasonable technical and organizational measures to protect the information gathered through cookies from unauthorized access, loss, or misuse, consistent with our licensing obligations under the Curaçao Gaming Authority.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be published on this page, and where changes are significant, we will take reasonable steps to notify you through your registered account or via email. We encourage you to review this policy periodically to stay informed about how we use cookies at Lukki.

Contact Us

If you have any questions about our use of cookies, or if you would like further information about how casino Lukki processes your data, please contact our support team at support@lukki.com. Our live chat support is also available 24/7 to assist with any queries regarding your account, your Lukki casino login, or your privacy preferences.